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Work was done on time with no surprise costs. We made some small changes on the spot without any fuss. Smooth experience. I would use them again.
Rick Payne is unique. He couples a distinct knowledge to move your building project forward with a brisk pace, and his creativity to add the little touches, that set his properties apart from others with similar price tags. He listens, but yet leads you, as customers, to organizing your ideas into a plan that will grant you the greatest benefit at the end of your process.
After we met with Payne Custom Builders and looked at their homes compared to others, there was no doubt who we wanted to build our house. During the building process, our questions were always answered with a prompt response. There were always people working on our house on a daily basis. All work was inspected by Richard and if anything was not done to his satisfaction, it was redone. In the end, which was less time than was expected, we have a beautiful home. We can't express our gratitude and appreciation enough. We are so excited and want to tell others how east and affordable building was with Payne Custom Builders.
The house is beautiful (if I do say so myself) and it surpasses all our expectations. Even after the process was over and we moved in, you kept in close contact and followed up on anything we needed. The small things that you have done along the way is what separates a good builder from a great builder, and Richard, you are one of the great ones.
Last year when Laura and I met you at the Parade of Homes, we knew as soon as we met you that you were a builder whose character and integrity were above reproach. You always listened and cared about our thoughts and what we wanted. You went the extra mile to build the perfect home for us and to carry out all of our wishes. You were always professional and extremely knowledgeable in all areas of constructions. You made the building of our home a positive experience and fulfilled our ever wish. I would be extremely proud to recommend you as a builder who goes beyond the call of duty to please his customers.
Having built many new homes, we looked for a builder who could build what we wanted and not what he wanted us to have. This is how we met Rick. We knew we wanted him to build our next house - and he did. Of the house we have built, our Rick Payne Custom home is the most impressive yet. We highly recommend Rick as a builder. He has a "hands on" approach. Rick has the technical ability to over see construction and the people skills to make the process run smoothly